The office attempts to schedule appointments at your
convenience and when time is available. Preschool children should be seen in
the morning because they are fresher and we can work more slowly with them for their comfort. School children with a lot of work to be done
should be seen in the morning for the same reason. Dental appointments are
an excused absence. Missing school can be kept to a minimum when regular
dental care is continued.
Since appointed times are reserved exclusively for
each patient we ask that you please notify our office 24 hours in advance of
your scheduled appointment time if you are unable to keep your appointment.
Another patient, who needs our care, could be scheduled if we have sufficient
time to notify them. We realize that unexpected things can happen, but we
ask for your assistance in this regard.
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Our office's
financial policy has
been established to
keep our fees fair
and reasonable, for
all. Payment is
expected at the time
services are
rendered. For your
convenience, we
accept: cash,
personal checks,
money orders, Master
Card, or Visa.
DENTAL INSURAlNCE
If you have
dental insurance
coverage, we can
take care of the
necessary paperwork
for you, submit the
claim, and have the
payment sent
directly to us. You
must have all the
necessary policy
information at the
time of the visit
for us to submit the
claim. If you do not
have that
information, you
will be responsible
for the fees
incurred at the time
of the visit. We
will then give you a
receipt that you can
submit to your
insurance company
for reimbursement.
It is your
responsibility to
know your insurance
information.
Dental insurance
does not cover all
costs for dental
services. Some
companies pay fixed
fees for certain
procedures, while
others pay a
percentage of the
charges. What your
dental insurance
covers has been
negotiated between
your employer and
the dental insurance
company. We will
estimate what your
insurance will cover
and let you know
what your
anticipated
liability is. That
liability is due at
the time services
are rendered. After
receiving payment
from you insurance
company, if there is
an overpayment, a
refund will be sent
promptly, if there
is still a balance
due, a statement of
your account will be
sent for you to
remit. It must be
noted, that all fees
incurred are
ultimately your
responsibility.
DELINQUENT
ACCOUNTS
If collection action
is necessary on your
account, you will be
liable for interest
of 1.5% per month
on all outstanding
balances, as well as
any fees incurred
for collecting said
account. Those fees
shall include, but
not be limited to
attorney's fees,
court costs, as well
as collection agency
fees.
FAILED
APPOINTMENTS
We reserve the
right to charge a
fee for appointments
that are not
cancelled with 48
hour notice.
SEPARATED or
DIVORCED
Payment is the
responsibility of
the parent
accompanying the
child to the dental
appointment. This is
very important, so
that there are no
misunderstandings
regarding the
necessary treatment
for your child.
We hope this
clarifies our
financial policy. As
always, we remain
ready, willing, and
able to discuss any
problems or
questions that you
may have.
